Friday, 24 January 2014

Computer Tips & Tricks Everyone Should Know

Many hardcore computer users might think themselves above learning new tricks, but there's always new things to learn that will help improve your skills. Our bet: you will find at least one useful thing here that you didn't know before.
Inspired and with the help of this AskReddit discussion, we’ve compiled some of the most handy computer tricks you might not be taking advantage of. Our ultimate goal is to help you become more productive by shaving valuable seconds off your workflow. Of course, you can always pass along these tips to your not-so-savvy friends and family members to help them become better PC users as well.

General Tricks

Windows hidden "god mode" folder Windows offers a centralized Control Panel for all of the OS settings, which makes it easy for users to tweak everything from desktop background to setting up a VPN. To enter this mode, create a new folder with this exact name (copy and paste it): God Mode.{ED7BA470-8E54-465E-825C-99712043E01C}. The folder icon will change to a Control Panel-style icon, and you will be able to jump in and change all kinds of settings. Note: Don't try this on Windows Vista 64-bit as it's known to cause a reboot loop.

Use Problem Steps Recorder This handy tool automatically records any mouse clicks and takes screenshots for you. If you need tech assistance with your computer, go to Run by typing Windows + R, and then type "psr." Use the tool and by the time you are finished, you can send this information, neatly compiled automatically, to the person helping you with the issue. It will make the process of finding the problem much easier for them, which means you will be able to get your system up and running faster.
Find/Delete large files wasting space A handy tool called WinDirStat (Windows Directory Statistics) can be used to easily find which files and folders are taking up the most space on your drive. From there, you can delete them and open up a ton of storage space.

Reduce the number of programs running at startup If your PC is taking too long to boot, it’s probably because you have far too many programs running at startup. Reducing this is easy, it will make your PC launch noticeably faster and lighter upon first load. To change the items running at startup, go to Run using the hotkey Windows key + R, and type "msconfig." A small window will appear (see the screenshot below), select the Startup tab. From here you will be able to turn off many startup programs, which can shave several seconds (or minutes) off your boot time. (Note Windows 8 has moved this functionality to the Task Manager). Try to make sure you research what you are turning off as some processes might be needed by third party programs or drivers you have installed.

Cloud backup important files If you’re working on a critical paper for school, work, or any other major project, make sure you are backing up the file not just locally. You can use services like Dropbox, Google Drive, or any of the other popular cloud storage solution which will do the legwork for you on the background. Of course, you can also throw the files on a thumb drive or external HDD just to be safe but backing up to the cloud can be done seamlessly which is twice the advantage.

Typing Tricks

Delete an entire word Instead of deleting a single letter, pressing CTRL + BKSP will delete the entire word behind the cursor. This makes deleting text quicker if you screw up a whole word.
Move Cursor to beginning of the next or previous word Moving the cursor around manually while typing is a great way to make your work take longer than it needs to. To speed of the process, move the cursor around with keyboard shortcuts. To move it to the beginning of the previous word, use CTRL + Left Arrow. To move it to the beginning of the next word, use CTRL + Right Arrow. In OS X you can accomplish the same using the Option key.
Making sub and superscript text If you need to make sub or superscript text (think exponents for superscript), press CTRL + = for subscript and CTRL + SHIFT + = for superscript.
Paste plain text of what was copied When you copy text from any source, programs will usually copy any formatting that comes with it. To paste this as plain text, press CTRL + Shift + V instead of the standard CTRL + V, and the system will paste unformatted text.
Note that many programs follow this parameter (Chrome, Firefox, etc.) but not all, particularly Microsoft programs like Word or Outlook. For those there's a few alternatives that go beyond copying and pasting in Notepad: 1) CTRL + ALT + V will show a 'paste special' dialog box. 2) CTRL + Spacebar will remove formatting in already pasted text. 3) Download Puretext and choose a hotkey to always paste plain text with it.

Keyboard Shortcuts

Copy only active window to clipboard Normally, the Print Screen key copies the entire display (or two displays if you got them), ALT + Print Screen only copies the currently active window to the clipboard. Whether taking a screenshot to diagnose a problem, or just because you want to show something to a friend, this will come in handy.
Fix those little mistakes Did you know you can undo almost any action? CTRL + Z is the ultimate hot key, and for sure you knew about it already, however note that undo doesn’t just apply to typing. If you accidentally delete or move a file, you can hit CTRL + Z to bring it right back to where it was. In Chrome and Firefox you can also undo closing a tab using CTRL + SHIFT + T.
Cycle through open windows Pressing ALT+TAB allows you to cycle through currently open windows. This makes switching back and forth between running processes quick and painless. If you want a more stylish method of cycling through open programs, Windows + TAB will do the job for you.
Interrupt all processes CTRL + ALT + Delete is one of the most common PC shortcuts, and one almost everyone is familiar with. The important thing to note is that it interrupts all processes, including the one that is bogging down your system, which can mean the difference between needing to restart or not.

Close the current program Typing ALT + F4 will close the program that is running. This is useful as it saves you time mousing over the "X" and clicking. People will often use this as a joke, telling you to press ALT + F4 to fix a problem. Don’t fall for it unless you want to close what you are doing.
Minimize all windows Sometimes you have a bunch of stuff running, and you want it all to go away so you can get to the desktop. Simply pressing Windows + D will minimize everything you have up, which will save you some time pressing the minimize button for each window. It should be noted that Windows + M offers similar functionality, but there is no undoing, so Windows + D is the more favorable approach.
Open the task manager directly If you want to bypass the interrupt that happens when pressing CTRL + ALT + DEL and jump right to the task manager, typing CTRL + Shift + ESC launches it directly.
Close the current window/tab Stick of moving all the way to that X button? Press CTRL + W and the current window will close. (Don’t do it now, or you will miss the rest of the tricks!)
Bring up the system information window This is so much quicker than digging this out the traditional way... Just press Windows + Pause/Break and the System Information panel will be ready to go. This might be the only use for the Pause/Break key you will ever find, so enjoy it!

Better multiple monitor control There are several useful keyboard shortcuts for controlling open windows on multiple monitors. Pressing the Windows Key + Arrow Keys will cause a window to quickly snap to each side of either monitor. Alternatively, hitting Shift + Windows Key + Arrows will cause the window to jump to the other monitor. Lastly, pressing Windows + P will allow you to quickly set up a second display or projector.

Web Browsing Tricks

Automatically add www. and .com to a URL You can shave off a couple of seconds typing in a URL by simply click CTRL + Enter after you type the name of the site. Need .net instead of .com, press CTRL + Shift + Enter instead.

Jump to address bar There are a number of ways to jump right to the address bar from anywhere in browser. Pressing CTRL + L, F6, and ALT + D all accomplish this goal.
Bring back a closed tab We covered this already, but it's super useful. Accidentally closed a tab? Simply press CTRL + Shift + T to reopen the most recently closed tab and get back to what you were doing.
Use private browsing The uses for not having cookies and history saved are obvious for certain activities, you know, like shopping for gifts on a shared computer (of course!). Pressing CTRL + Shift + N will launch a new private in Chrome, CTRL + Shift + P will do it in Firefox and Internet Explorer.

Cycle through open tabs Pressing CTRL + TAB while in a browser will flip between each one. This can be much faster than moving the mouse and clicking on a tab. CTRL + NUM (1, 2, 3, 4, n..) will also take you to certain tab in that numeric order.

File Management Tricks

Rename a file quickly Right-clicking and selecting rename is not very efficient. Instead, simply press F2 while a file is selected to change its name. To alter the name of another file, type TAB without deselecting the current file.
Rename files sequentially in Windows You actually don’t need to download any programs to perform a batch file rename in Windows. Instead, you can select all the files you want to change, right-click the first one in the list, select rename (or use F2), and type in the name. This will automatically change all the other files with the same root name with a suffix: (1), (2), and so on.

Select multiple files using the keyboard To select a bunch of files using your keyboard, you can press Shift + down arrow to select a single file or Shift + Page Down to select a large group of files at one time.

Security Tips

Run programs on an infected PC Often times, malware will prevent a computer from running certain programs. Changing the name of the .exe file can often override this. If that doesn’t work, changing the extension to .com is another useful alternative, and the program will still be able to run in spite of the extension change.
Read installers Even major programs can install toolbars and other unwanted pieces of software during installation. Take a few seconds to read each step to make sure you are not agreeing to install something other than the program you were actually seeking. Far too often people just push next over and over, and end up with a browser covered in various search bars that just aren't needed. In the worst of scenarios, these can have nefarious intentions.
Lock your computer if you get up Sick of your "friends" going onto your computer at work or home and posting things on your Facebook/Twitter page on your behalf? It’s certainly an annoyance, but an easy one to prevent. Windows + L will lock your system right away, requiring a password (if you've set one) to log in again.

Program-Specific Tricks

Photoshop: Drag the marquee without losing the ability to size it The marquee tool is, at its most basic level, designed for selecting a part of an image. It’s used constantly in Photoshop, and there is a handy trick many users miss. While dragging it around, you can press space, which will allow you to size it while moving it. This saves time by letting your perform two key functions at the same time.
Steam: Move games to another drive or partition By default, Steam installs all games to the same HDD or partition, but what happens if that fills up? The solution: download Steamtool Library Manager. It makes it easy to move games to another hard drive without messing with the functionality of Steam.

VLC: Fix unsynced audio and subtitles In the popular media player VLC, if your audio loses sync with the video or subtitles, there is an easy way to fix this. Simply pressing J or K will move the audio forward or backwards. Similarly, to sync the subtitles you can press H or G.

The combination of using these tips and tricks on a daily basis will most certainly make your computer life much more enjoyable, or at least more practical. And so, did you learn a thing or two that you didn't know before

Cleaning the computer and its components

Dusty and dirty computer fanCleaning your computer and your computer components and peripherals helps keep the components and computer in good working condition and helps keep the computers from spreading germs. In the picture to the right, is a good example of how dirty the inside of your computer case can get. In this example, its obvious that all the dirt build up will prevent proper air flow and may even prevent the fan from working.

How often should I clean my computer?

The frequency of how often you should clean your computer varies on several different factors. To help you determine how often you need to clean your computer we've created the below chart. Check each of the boxes below that apply to your computers environment to determine how often it should be cleaned.
Where is computer located?  
In a home environment
In a clean office environment
In construction or industry environment
In school environment
Computer environment  
Have cat or dog in same building as computer
Smoke in same building as computer
Smoke next to computer
Computer is on floor
Room that the computer is in has carpet
Eat or drink by computer
Who uses it?  
Adult (18 and older)
Young adults (ages 10-18) use computer
Pre-teen (younger than 10) use computer
More than one person uses computer
With what is checked above, clean your computer every months.

General cleaning Tips

Below is a listing of general tips that should be taken when cleaning any of the components or peripherals of a computer as well as tips to help keep a computer clean.
  1. Never spray or squirt any liquid onto any computer component. If a spray is needed, spray the liquid onto a cloth and then use that cloth to rub down the component.
  2. You can use a vacuum to suck up dirt, dust, or hair around the computer on the outside case. However, do not use a vacuum for the inside of your computer as it generates a lot of static electricity that can damage the internal components of your computer. If you need to use a vacuum to clean the inside of your computer, use a portable battery powered vacuum designed to do this job or try using compressed air.
  3. When cleaning a component or the computer, turn it off before cleaning.
  4. Be cautious when using any cleaning solvents; some individuals may have allergic reactions to chemicals in cleaning solvents and some solvents can even damage the case. Try to always use water or a highly diluted solvent.
  5. When cleaning, be careful not to accidentally adjust any knobs or controls. In addition, when cleaning the back of the computer, if anything is plugged in, make sure not to disconnect any of the plugs.
  6. When cleaning fans, especially the smaller fans within a portable computer or laptop it's suggested that you either hold the fan or place something in-between the fan blades to prevent it from spinning. Spraying compressed air into a fan or cleaning a fan with a vacuum may cause damage or back voltage to be generated.
  7. Never eat or drink around the computer.
  8. Limit smoking around the computer.

Cleaning tools

Although many companies have created products to help improve the process of cleaning your computer and peripherals, users can also use household items to clean their computers and peripherals. Below is a listing of items you may need or want to use while cleaning your computer or computer peripherals.
Keep in mind that some components in your computer may only be able to be cleaned using a product designed for cleaning that component; if this is the case, it will be mentioned in the cleaning tips.
  • Cloth - A cloth is the best tool used when rubbing down a component; although paper towels can be used with most hardware, we recommend using a cloth when ever possible. Caution: We only suggest you use a cloth when cleaning components such as the outside of the case, a drive, mouse, etc. You should not use a cloth to clean any circuitry such as the RAM or motherboard since they can generate ESD that can damage electronics.
  • Water or rubbing alcohol - When moistening a cloth, it is best to use water or rubbing alcohol. Other solvents may be bad for the plastics used with your computer.
  • Portable Vacuum - Sucking the dust, dirt, hair, cigarette particles, and other particles out of a computer can be one of the best methods of cleaning a computer. Over time, these items can restrict the airflow in a computer and cause circuitry to corrode. Do not use a standard vacuum as it can generate a lot of static electricity that can damage your computer.
  • Cotton swabs - Cotton swaps moistened with rubbing alcohol or water are excellent tools for wiping hard to reach areas in your keyboard, mouse, and other locations.
  • Foam swabs - Whenever possible, it is better to use lint-free swabs such as foam swabs.

Case cleaning

Why? Keeps the appearance of the computer looking new. During cleaning, if ventilation locations are found, these can be cleaned helping the case keep a steady airflow to the computer, keeping components cool and in good working condition.
Procedure: The plastic case that houses the PC components can be cleaned with a lint-free cloth that has been slightly dampened with water. For stubborn stains, add a little household detergent to the cloth. It is recommended that you never use a solvent cleaner on plastics.
Make sure all vents and air holes are hair and lint free by rubbing a cloth over the holes and vents. It is also helpful to take a vacuum around each of the hole, vents, and crevices on the computer. It is safe to use a standard vacuum when cleaning the outside vents of a computer; however, if you need to clean the inside of the computer, use a portable battery powered vacuum to prevent static electricity.
If you are looking for steps on cleaning the inside of the computer, see the motherboard cleaning section.
Additional help: Case Page

CD-ROM, DVD, and other disc drive cleaning

Why? A dirty CD-ROM drive or other disc drives can cause read errors when reading discs. These read errors could cause software installation issues or issues while running the program.
Procedure: To clean the CD-ROM drive we recommend purchasing a CD-ROM cleaner from your local retailer such as a local Radio Shack. Using a CD-ROM cleaner should sufficiently clean the CD-ROM laser from dust, dirt, and hair.
In addition to cleaning the drive with a special disc designed to clean drives users can also use a cloth dampened with water to clean the tray that ejects from the drive. Make sure however that after the tray has been cleaned that it completely dry before putting the tray back into the drive.
See the CD cleaning recommendation for further steps on cleaning each of your CDs.
Additional help: CD-ROM Page

CD and DVD disc cleaning

Why? Dirty CDs can cause read errors or cause CDs to not work at all.
Procedure: Cleaning CDs and DVDs should be done with a cleaning kit but can also be done with a normal clean cotton cloth or shirt. When doing this with a clean cotton cloth or shirt, wipe against the tracks, starting from the middle of the CD or DVD and wiping towards the outer side as shown in the below picture. Never wipe with the tracks; doing so may put more scratches on the disc.
Cleaning a CD and DVD disc
It is recommended when cleaning a CD that water is used. However, if the substance on a CD cannot be removed using water, pure alcohol can also be used.
Additional help: CD-ROM Page

Hard drive cleaning

Why? While hard drives cannot be cleaned physically, they can be cleaned with various utilities on the computer to help it run fast and more efficiently. Utilizing these utilities will prevent the hard drive from slowing down.
Procedure: Refer to our basic troubleshooting section for your operating system for steps that can be done to help improve the performance of your computer.
Additional help: Hard drive page

Headphones cleaning

Why? Headphones that are used by multiple people may need to be cleaned frequently to help prevent the spreading of germs and head lice.
Procedure: If the headphones being used are plastic or vinyl, moisten a cloth with warm water and rub the head and earpieces of the headphones. As mentioned earlier in our cleaning tips, it is recommended that if your headphones are being used for a library or school that you do not use any disinfectant or cleaning solvent as users may have allergic reactions to the chemicals they contain.
Headphones that have cushions also have the availability of having the cushions replaced. Replacing these cushions can also help keep the headphones clean.
Finally, in regards to headphones and the spreading of head lice, if multiple students are using your headphones, you should consider having the students use their own headphones, using bags that are placed over the headphones, or having headphones that can be wiped with warm water after each student has used the headphones.

Keyboard cleaning

The below steps are for cleaning a standard desktop keyboard. See the cleaning a laptop keyboard page for steps if you have a laptop.
Dust, dirt, and bacteria
The computer keyboard is often the most germ infected items in your home or office, often it will contain more bacteria than your toilet seat. Cleaning it can help remove any dangerous bacteria. Dirt, dust and hair can also build up causing the keyboard to not function properly.
Procedure: Before cleaning the keyboard first turn off the computer or if you're using a USB keyboard unplug it. Not unplugging the keyboard can result in causing other computer problems as you may press keys that cause the computer to perform a task you don't want it to do.
Many people clean the keyboard by turning it upside down and shaking. A more effective method is to use compressed air. Compressed air is pressurized air contained in a can with a very long nozzle. aim the air between the keys and blow away all of the dust and debris that has gathered there. A vacuum cleaner can also be used, but make sure the keyboard doesn't have loose "pop off" keys that could possibly be sucked up by the vacuum.
If you wish to clean the keyboard more extensively you'll need to remove the keys from the keyboard.
After the dust, dirt, and hair has been removed. Spray a disinfectant onto a cloth or use disinfectant cloths and rub each of the keys on the keyboard. As mentioned in our general cleaning tips, never spray any liquid onto the keyboard.
Substance spilt into the keyboard
If the keyboard has anything spilt into it (e.g. pop, cola, Pepsi, Coke, beer, wine, coffee, milk, etc.), not taking the proper steps can cause the keyboard to be destroyed.
Procedure: Below are a few recommendations to help prevent a keyboard from becoming bad once a substance has been spilt within it.
If anything is spilt onto the keyboard turn the computer off immediately or at the very least disconnect it from the computer. Once done flip the keyboard over helping to prevent the substance from penetrating circuits. While the keyboard is upside down, shake the keyboard over a surface that can be cleaned later. While still upside down, use a cloth to help clean out what can be reached. After cleaned to the best of your ability leave the keyboard upside down for at least one night allowing it to dry. Once dry, continue cleaning the keyboard with any remaining substance.
If after cleaning the keyboard you have keys that stick remove the keys and clean below the keys and the bottom portion of the key.
Finally, if the keyboard still works but remains dirty or sticky before discarding the keyboard as a last resort try washing the keyboard in the dishwasher.
If after doing all the above steps the keyboard does not function properly or at all it's recommended you buy a new keyboard.
Additional Information: Keyboard Page

LCD cleaning

Why? Dirt, dust, and finger prints can cause the computer screen to be difficult to read.
Procedure: Unlike a computer monitor, the LCD or flat-panel display is not made of glass, therefore requires special cleaning procedures.
When cleaning the LCD screen it is important to remember to not spray any liquids onto the LCD directly, press gently while cleaning, and do not use a paper towel as it may cause the LCD to become scratched.
To clean the LCD screen we recommend that you use a non-rugged microfiber cloth, soft cotton cloth, or Swiffer duster. If a dry cloth does not completely clean the screen, you can apply rubbing alcohol to the cloth and wipe the screen with the damp cloth. Rubbing alcohol is used to clean the LCD before it leaves the factory.
Additional help: LCD help

Monitor cleaning

Tip: This section is for computer monitors if you have a LCD or flat-panel see the LCD cleaning section.
Why? Dirt, dust, and fingerprints can cause the computer screen to be difficult to read.
Procedure: The glass monitor screen can be cleaned with ordinary household glass cleaner*. Be sure to remove power from the monitor and spray the cleaner onto a lint free-cloth so the fluid doesn't leak into the electrical components inside the monitor. Vacuum off any dust that has settled on top of the monitor, and make sure no books or papers have been placed on the air vents. Obstructed monitor vents can cause the monitor to overheat or even catch on fire.
Caution: We suggest using a cloth dampened with water when cleaning monitor on a screen that is not made of glass or has any anti-glare protection on the screen. Using ordinary household glass cleaner on special screens, especially cleaners with ammonia can remove anti-glare protection or other special surfaces.
Other good cleaning solutions
  • Microfiber Towels
  • Swiffer Dusters
Additional help: Monitor page

Motherboard cleaning

Why? Dust and especially particles of cigarette smoke can build up and corrode circuitry causing various problems such as computer lockups
Caution: When inside the computer take the necessary ESD precautions and try to avoid unplugging any cables or other connections.
Procedure: Our recommendation when cleaning the motherboard from dust, dirt, or hair is to use compressed air. When using compressed air, hold it in the up-right position; otherwise, it is possible chemicals may come out of the container that could damage or corrode the Motherboard or other component within the computer. Also, ensure when using compressed air that you always blow the dust or dirt away from the motherboard, or out of the case.
Another good alternative to compressed air is to use a portable battery powered vacuum that can effectively remove the dust, dirt, and hair from the motherboard completely and prevent it from getting trapped within the case. However, do not use a standard electricity powered vacuum as it can cause a lot of static electricity that can damage the computer. When using the vacuum it is vital that you stay a couple inches away from the motherboard and all other components to help prevent contact as well as to help prevent anything from being sucked into the vacuum. Ensure that you do not remove any small components with the vacuum such as jumpers.
Tip: When cleaning the inside of the case also look at any fans or heat sinks. Dust, dirt, and hair collects around these components the most.
Additional help: Motherboard Page

Mouse cleaning

Why? A dirty optical-mechanical mouse (mouse with a ball) can cause the mouse to be difficult to move as well as cause strange mouse movement.
Procedure: To clean the rollers of an optical-mechanical mouse, you must first remove the bottom cover of the mouse. To do this, examine the bottom of the mouse to see what direction the mouse cover should be rotated. As you can see in the below illustration, the mouse cover must be moved counter clockwise. Place two fingers on the mouse cover and push the direction of the arrows.
Computer mouse with ball removedOnce the cover has rotated about an inch, rotate the mouse into its normal position, covering the bottom of the mouse with one hand and the bottom should fall off including the mouse ball. If this does not occur, attempt to shake the mouse gently.
Once the bottom cover and the ball are removed, you should be able to see three rollers located within the mouse. Use a cotton swab, finger, or fingernail to remove any substance. Usually, there will be a small line of hair and dirt in the middle of the roller, remove as much as this substance as possible.
Once you have removed as much dirt and hair as possible, place the ball back within the mouse and place the cover back on.
If the mouse still appears to be having the same issue, repeat the above process; if after several attempts the mouse is still having the same issues, it's likely that your mouse has other hardware issues and we recommend that it be replaced.
Note: Cleaning your mouse pad with a damp cloth can also help improve a computer's mouse movement.
Why? To help keep a mouse clean and germ free it can be helpful to clean the mouse.
Procedure: Use a cloth moistened with rubbing alcohol or warm water and rub the surface of the mouse and each of its buttons.
Additional help: Mouse Page

Printer cleaning

Why? Cleaning the outside of a printer can help keep the printer's appearance looking good; and in the case of a printer that is used by many different people, keep the printer clean of germs.
Procedure: First, make sure to turn off the printer before cleaning it. Dampen a cloth with water or rubbing alcohol and wipe the case and each of the buttons or knobs on the printer. As mentioned earlier, never spray any liquid directly onto the printer.
Why? With some printers it may be necessary to clean the inside of the printer to help keep the printer running smoothly.

Scanner cleaning

Why? Flatbed scanners commonly become dirty with dust, fingerprints, and hair. When a scanner is dirty, the images may have distortions. 
Procedure: Clean a flatbed scanner's surface by spraying a window cleaner onto a paper towel or cotton cloth and wipe the glass until clean. As mentioned earlier, never spray a liquid directly onto the component.
To clean the outside of the scanner, the same towel or cotton cloth can be used.

Miscellaneous cleaning steps

Below are a listing of miscellaneous computer hardware that is rarely used today, but kept on this page for the few people who are working on older computers and need to clean these devices.
Floppy drive cleaning
Why? Dirty read/write heads on the floppy drive can cause errors during the reading or writing process.
Procedures: The floppy drive can be cleaned two different ways. The first method of cleaning a floppy drive, and our recommended method, is to purchase a kit at your local retail store designed to clean the read/write heads on your floppy drive.
The second method of cleaning the floppy drive is only recommended for experienced computer users. Open the floppy drive casing and physically swab the read/write heads with a lint-free foam swab soaked in pure alcohol, free-on, or trichloroethane. When performing these steps, be extremely careful when cleaning the heads to ensure that you do not lock them out of alignment causing the floppy drive to not work. To help prevent the heads from becoming out of alignment, use a dabbing motion lightly putting the swab on the head and removing it, do not perform a side-to-side motion with the swab.
Additional help: Floppy Drive Page
Palm pilot cleaning
Why? Dirty touch screens can cause difficult navigation.
Procedure: To clean the Palm Pilot Screen, use a soft cloth moistened with rubbing alcohol and rub the screen and the casing of the palm pilot. It is not recommended to use glass cleaner as it could damage plastics over time.
SuperDisk and LS120 cleaning
Why? It is recommended that the SuperDisk and LS120 drive be cleaned regularly to prevent drive heads from becoming dirty.
Procedure: Purchase the SuperDisk cleaning kit available through Imation. Using any other method will void the warranty on your drive.

Top 10 Windows 8 tips and tricks

Customize your tiles

Windows 8 tilesMake the most of your Windows Start screen tiles by adjusting the sizes, where they are located, and what is listed.
  • Move any tile by clicking and dragging the tile. While moving a tile, if you need a larger view of the Start screen move the tile towards the top or bottom of the screen to zoom out.
  • Use your mouse wheel to scroll left-to-right through your tiles.
  • Any Desktop shortcut or program can be pinned to the Start screen by right-clicking the icon and choosing Pin to Start.
  • In the bottom right-hand corner of the start screen is a magnifying glass with tiles, click this icon to get a zoomed out view of your Start screen. In this view, if you right-click on a group of tiles you'll be given the option to name group, which can be useful if you have a group of related tiles (e.g. games). In this view, you can also click and drag a group to organize your tile groups.
  • Create a new speed bump between tile groups by moving a tile to a speed bump.
  • Resize any User tile or Live tile by right-clicking the tile and choosing resize.
  • If there is a tile you want on your Taskbar, right-click the tile and choose Pin to taskbar.
  • Show admin applications on the Start screen by clicking Settings in Charms, click Settings, and change the Show administrative tools from No to Yes.
  • In Internet Explorer 10, you can also pin any of your favorite web pages to your Start Screen.

Windows 8 keyboard shortcuts

Knowing at least some of the Windows 8 keyboard shortcuts will make your Windows 8 experience much more enjoyable. Try to memorize these top Windows 8 shortcut keys.
  • Press the Windows key to open the Start screen or switch to the Desktop (if open).
  • Press the Windows key + D will open the Windows Desktop.
  • Press the Windows key + . to pin and unpin Windows apps on the side of the screen.
  • Press the Windows key + X to open the power user menu, which gives you access to many of the features most power users would want (e.g. Device Manager and Command Prompt).
  • Press the Windows key + C to open the Charms.
  • Press the Windows key + I to open the Settings, which is the same Settings found in Charms.
  • Press and hold the Windows key + Tab to show open apps.
  • Press the Windows key + Print screen to create a screen shot, which is automatically saved into your My Pictures folder.
See our Windows shortcuts page for a full listing of all Windows shortcuts.

Know your hot corners

The corners on your screen are hot corners and give you access to different Windows features. Below, is a brief explanation of each of these corners.
Bottom Left-hand corner
The bottom left-hand hot corner of the screen will allow you to access the Start screen, if you're in the Start screen and have the Desktop open, this corner will open the Desktop from the Start screen.
Tip: Right-clicking in the left hand corner will open the power user menu.
Top-left corner of the screen
Moving the mouse to the top-left corner and then down will display all the apps running on the computer. Clicking and dragging any of these apps to the left or right-hand side of the screen will snap that app to that side of the screen. Each of these open app icons can also be right-clicked to close or snap.
Right-hand side of the screen
On the full right-hand side of the screen will be given access to the Windows Charms.

Taking advantage of search

The Search in Windows 8 has been significantly improved when compared to all previous versions of Windows. To search for a file or run a program in Windows 8 from the Start screen just start typing what you're trying to find or want to run.
As you begin typing, the results will start appearing on the left-hand side. In addition to being able to search for files and run programs, the Search also supports limiting the search to apps such as Finance, People, Maps, Photos, Mail, Music, Videos, Weather, and much more. If what you are searching for is not a file or program, click on the app you wish to use as the search. For example, if you were searching for "New York" and selected the Weather App you would be shown the weather in New York, NY.
By default, Search organizes the available Apps by how frequently they are used and then in alphabetical order. If you want to keep your favorite app at the top of the Search list, right-click the app and choose Pin. Pinning the app will lock it in place regardless of how often it is used. If there is an app you don't want (e.g. Finance) you can turn on and off any of the search apps through the PC settings, which is found under the Settings in the Charms.
Bonus tip: The Search is also found through Charms and can also be opened by pressing Windows key + F.

Running two apps side by side

Any app can be pinned to the left or right-hand side of the screen. For example, open the People app and then press the Windows Key + . (period) to move that app to the right-hand side of the screen, pressing the same keys again will move it to the left-hand side, and pressing the same keys again will make it full screen. While an app is pinned, any other app or program can be opened and loaded into the available space on the screen. For example, in the below picture, we've opened a browser window and have the People app running to monitor our social networks.
Windows 8 People
Any open app can also be pinned using your mouse by clicking at the top of the tile and dragging it to the left or right-hand side of the screen.
Bonus tip: The Desktop can also be pinned to the left or right-hand side of the screen.
Note: In order for snap to work properly your resolution must be at least 1,366 x 768.

Windows 8 Task Manager

The Windows 8 Task Manager has been significantly improved over previous versions of Windows. Some of the new changes include showing a total percent usage at the top of your Processes, which makes it easier to determine total memory and CPU usage, improved Performance graphs, a Startup tab to see startup processes and their impact to system performance, and the App history tab (as shown below) that gives you the total resources an app has used over a period of time. Press Ctrl + Shift + Esc to start exploring the new Task Manager.
Windows 8 Task Manager

Use a picture password to log into your computer

Windows 8 includes a new feature called Picture password, which allows you to authenticate with the computer using a series of gestures that include circles, straight lines, and taps. Enable this feature if you want a new way to access your computer or have a hard time with passwords.
  1. Open the Windows Charms.
  2. Click Settings and then More PC settings
  3. In the PC settings window click Users and then select Create a picture password
Bonus tip: A four digit pin password can also be created and used to access your computer.

Take advantage of Windows 8 apps

Windows 8 comes included with several apps to help you get the most from your computer. Below are just a few of the included apps.
People
Microsoft touts the People feature in Windows 8 because they understand how many people are using social networks today. In the People feature you'll be able to connect your Windows computer to all the major social networks including Facebook, LinkedIn, and Twitter. Once connected, you can pin the people app and monitor your social network (as shown below), use People in Search to find people, and get an overview of what is happening in all your social networks.
Windows 8 People
Reader
The Reader app will give you PDF support right out of the box.
SkyDrive
The SkyDrive app will give you access to the Microsoft cloud service SkyDrive, which allows you to store your photos, documents, and other files in the cloud and access or share those files with any computer with Internet access.
Store
Take advantage of the Windows Store and install one or more of the thousands of available apps designed for Windows 8. The Store is found in the Start screen, or use Search to search the Store app for any apps that you are trying to find.

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